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Online Claims

  • NO Claims will be honored on product that is no longer located at original delivery site.
  • Customer MUST maintain original cartoning and inter-packing. (Failure to maintain all original cartoning could void claim.)
  • SDJ does not honor “subject to inspection”. All inspections must be done while the driver is present unless pre-approved by a manager of SDJ.
  • Replacements may not be ordered or repairs made without the prior approval of SDJ.
  • All concealed damage claims must be reported within 15 days of delivery. (Failure to do so will result in denial of claim).
  • All concealed damage claims are subject to a percentage settlement of manufacturers original invoice price.
  • In accordance to ICC Rules and Regulations, SDJ reserves the right to inspect for repair or replacement of all damages.
  • All claims are subject to Shelba D. Johnson Trucking Tariff Limitations.
  • No claims will be processed without paid freight bill.
  • American Home Furnishings Alliance
  • International Furniture Transportation and Logistics Council
  • International Home Furnishings Representatives Association
  • Furniture Today | The Weekly Business Newpaper of the Furniture Industry
  • Specialized Furniture Carriers Association
  • Women in the Home Industries Today
  • Home Furnishings International Association
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 In Furniture Transportation
  • Shipping Address
  • Shelba D. Johnson Trucking, Inc.
  • 1640 Blair Street
  • Thomasville, NC 27360
  • Mailing Address
  • Shelba D. Johnson Trucking, Inc.
  • P.O. Box 7287
  • High Point, NC 27264
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