Our customers are very glad they chose to use Shelba D. Johnson Trucking, Inc. Below are just a few of the compliments our company has received:
"I just used Express Tracking to check on an order, something I do on a regular basis. Freight information 24-7... it's badly needed and in most cases unavailable. I'd like to thank you for providing that capability to your customers; it's an enormous help to us.
While I'm at it, allow me to thank EVERYONE at Shelba D. Johnson -- you, Mrs. Wade, Richard Tucker, the wonderful ladies in the office, your warehouse staff and those terrific drivers who bring our freight -- for providing the most pleasant and trouble-free interaction with a carrier that a customer could ever home for.
I've been with Bowen for over 32 years and have seen a lot of carriers come and go, but Shelba D. Johnson is head and shoulders above the rest.
Thank you for all you do for us."
Keith H. Joyce
VP / Merchandise Operations
Bowen Town & Country Furniture Co.
"Shelba D ROCKS!!! Special shout-outs to Nathan Puckett and Angie Woody @ customer service. They are always nothing short of stellar. Super special shout-out to our driver, Mr. Sam Reid. He is above & beyond customer service unparalleled. Cheers, SDJ!"
At this past Fall Furniture Market, many of our customers took the time to come by our counter and personally thank us. Here's what they had to say:
"Clyde Cody & Teri Morgan are doing a great job for us!"
Wieser & Cawley Furniture
"Terry Todd recruited us 13 years ago and we've been with you guys ever since."
"Elmer Watkins is our driver and we just love him! We even invited him inside last year to attend our Christmas party!"
El Paso, TX
"We can't say enough about the great job Barry Billings is doing for us!"
The Nest Egg
"Good delivery service, good customer service. No problems, no hassles!"
"I just wanted to let you know how much we appreciate your services with Shelba Johnson. We were a part of the MGM group prior to their closing. The process of transferring most of our services to you guys was very smooth thanks to Richard Tucker. He was very prompt and very fair in making sure our proposal/contract with you meet our needs. We have no complaints with the service we are receiving and if we do then all I do is call Richard and he takes care of it immediately. Thanks for all your service and continue to maintain customer service as your priority."
Merchandising/Traffic & Order Entry
Va. Beach, VA
"We have never had a single billing problem, none. Your person in charge of quotes, Salle, has been a pleasure to work with. Always acting as a professional; always returning phone calls, voice messages, etc.; in addition to always being polite and courteous. Like I said, a real Pro at her job.
Décor-N-More Hospitality Furnishings
"The drivers at your company are outstanding! We’ve never had a problem with any of the deliveries made by your drivers. They can pull in and/or back into our facility like no others have been able to do."
All Decked Out
"Terry, I just wanted to express my gratitude for many successful deliveries to Furniture Land South. Your company shows tremendous strides to be at the top of its league. We have been requesting Shelba to make our regional pick ups in order to get the freight here on time and in great condition. No task is too big or too small and we are fortunate to have your team in our corner. Shelba is one of our 5 Preferred Carriers and, through the years I have been associated with your carrier, we have made great strides to pick up more and deliver in a timely manner. I appreciate all that you, Tim and the entire Shelba staff do to make our customers satisfied on the first delivery. I look forward to growing in business and making this a successful relationship between Shelba D. Johnson and FLS."
Furniture Land South
Compliments to driver John Edward Hough!!! Lisa, of Lisa Gunther Interiors called to compliment John on his positive attitude and doing a great job. Lisa said she likes Johnson's service and John is a great Driver.
Taylor at USA BABY called to say our receptionist, Mary Brock, needed to be commended for her attitude. Thanks Mary for all that you do for SDJT, we all appreciate your attitude.
"Thank you to all for getting my precedent piece on your truck and arriving on Thursday. When the driver heard about my irrational client, he drove through to Waterford in the evening!"
RUSSELL'S of Waterford
"To Management, Office Staff, Drivers and all at Shelba D. Johnson Trucking: One of my Bassett customers in Union City, NJ told me today they are very happy with your services. The Drivers do an excellent job, are most courteous, helpful and efficient. They were being serviced by another trucking line that did not provide good service, etc. Now they are most pleased with SDJ Trucking."
NJ Bassett Representative
"I just wanted to let you know that in our 12 years of receiving furniture shipments that Ken Brice is by far, the best driver we have ever worked with! He recognizes that we are a female only firm and makes every effort to ensure that the boxes are placed where we can easily get to them and get them open. He will drop off in the front if the merchandise is for stock, versus a special order, so that it is easier for us to get it onto the floor. He gives us contact information, listens to any concerns, has a positive attitude, and we just really like him! Please let him know that we appreciate him."